Privacy Policy

1. Information We Collect

We collect the following types of information:

• Personal Information: When you submit our contact form, we collect your name, email address, and phone number.
• Usage Data: We automatically collect information about how you interact with our Site, including IP address, browser type, pages visited, and time spent on pages.
• Cookies: We use cookies and similar tracking technologies to improve your experience. See Section 6 for details.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and contact form submissions
• Improve and maintain the Site
• Analyse usage patterns to enhance user experience
• Comply with legal obligations
• Prevent fraud and ensure the security of the Site

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Consent: Where you have given us explicit consent to process your data.
• Legitimate Interests: Where processing is necessary for our legitimate interests, such as improving the Site.
• Legal Obligation: Where we are required to process data to comply with applicable law.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating the Site, provided they agree to keep your information confidential. We may also disclose your information where required by law or to protect our rights.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 12 months.

6. Cookies

We use cookies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of the Site may not function properly.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access, update, or delete your personal information
• The right to object to or restrict processing
• The right to data portability
• The right to withdraw consent at any time
• The right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using our contact form. Contact Us.

8. Third-Party Links

Our Site may contain links to third-party websites, including Bitdefender.com. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated last updated date. Your continued use of the Site after any changes constitutes your acceptance of the new policy.

11. Contact Us

If you have any questions about this Privacy Policy, please use our contact form at www.bitdefenderconsumervoice.com/contact. Contact Us.